Come join the exciting team at CLUBWAKA.    If you love to socialize, be active, and help people make new friends, then CLUBWAKA is the place for you.

Check out the list of opportunities below.

League and Social Manager
If you are looking for a truly unique opportunity and enjoy social sports, networking, and thrive on taking initiative … then the League and Social Manager (LSM) position may be for you!

CLUBWAKA LSMs are the ‘face’ of their CLUBWAKA league and are primarily responsible to provide players with a great CLUBWAKA experience.

Requirements
The Community Coordinator position requires approximately 5-15 hours per week for each CLUBWAKA league you are assigned during the league’s season. A minimum of 2 years of direct customer service experience is required. A background in sales, marketing, public relations or sports/recreation management is preferred but not required.

Community Coordinators will complete training through the Training Department as well as on-the-job training with their manager. Continual training and timely completion of stages is necessary to ensure customer service quality.

SEE OUR INDEED JOB POSTINGS FOR SPECIFIC OPENINGS AND OPPORTUNITIES

Responsibilities

  • Provide proactive customer service via face-to-face, phone, and e-mail communication to players, league volunteers and team captains.
  • Attend all games, parties, charity events and volunteer committee meetings, both during and off-season.
  • Communication and management of CLUBWAKA processes including recruitment, registration, and the league volunteer committee (a group of players who jointly help coordinate the activities of a CLUBWAKA league).
  • Manage by review and approval of request and release of all league funds from the Finance Department to the League volunteer committee.
  • Manage multiple customer relationships including players, vendors, partners, and internal CLUBWAKA staff.
  • Provide reactive customer service by solving issues that may arise via phone, email or in person.
  • Order, inventory, and distribute league T-Shirts, and Referee Shirts through CLUBWAKA processes.
  • Weekly meetings with your Community Manager.

Additional Responsibilities Pre Season, During Season, and Post Season

  • Procure and secure field and bar partners for potential league(s) if not already in place and actively seek alternatives to allow for new league growth and/or replacement fields and bars.
  • Recruit potential players through CLUBWAKA best practices, including internet groups, proactive marketing in the community including bar visits and street teeming activities.
  • Manage the registration process for each league.
  • Manage bar relationship and communicate with league bars during the season to ensure player satisfaction, bar satisfaction, and a successful partnership.
  • Assist in regional event planning as needed.
  • Assist with Media Relations as needed.
  • Ensure all league contracts and league documents are properly filed with CLUBWAKA.
  • Marketing for growth of your assigned leagues utilizing CLUBWAKA approved flyers and player recruiting methods for upcoming seasons.
  • Research and secure playing fields for future seasons.
To be considered for the Part-time League and Social Manager position, please complete our Applicant Questionnaire HERE. Thank you for your interest in working with CLUBWAKA!  

Part Time General Manager

If you are looking for a truly unique opportunity in social sports and thrive in a results driven management role… then the Part time General Manager position may be for you!

CLUBWAKA GMs are the lead in their communities responsible for fostering relationships with League and Social Managers in order to provide a great CLUBWAKA experience in all leagues and activities. Their primary focus is the success of their teams and market.

SEE OUR INDEED JOB POSTINGS FOR SPECIFIC OPENINGS AND OPPORTUNITIES

Requirements

The PT General Manager position requires approximately 5-15 hours per week for each CLUBWAKA League and Social Manager you oversee during the league’s season. A minimum of 1 years of effectively leading a team in customer service, sales, or marketing is required. A background in sales, marketing, public relations or sports/recreation management is preferred but not required.

PT General Managers will complete training through the Training Department as well as facilitate on-the-job training for their League and Social Managers. Continual training and timely completion of stages is necessary to ensure customer service quality.

Supervisory Responsibilities:

  • Manage and coach League and Social Managers to achieve market goals.
  • Lead group meetings with League and Social Managers a minimum of every other week.
  • Set goals, review, and coach League and Social Managers to goal achievement, and help facilitate staff review meetings.
  • Lead policy and system implementation with market staff.
  • Establish and maintain a list of potential future League and Social Managers.

Operations and Customer Experience Responsibilities:

  • Lead a culture of proactive operations management and customer service.
  • Lead a culture of using appropriate communication methods related to the need including in-person, text, social media messaging, email, etc.
  • Attend and support games, parties, and other meetings and events as needed to ensure a quality experience.
  • Manage all aspects of the market budget.
  • Manage all aspects of facility relationships including acquisition, ongoing relations, and potential alternatives.
  • Manage all aspects of T-shirts and equipment.
  • Manage all aspects of scheduled market parties.

Sales and Marketing/Promotions Responsibilities:

  • Manage local sales and marketing/promotion, and media relations planning and execution for growth.
  • Manage all aspects of sponsorships including acquisition, activation, ongoing relations, and potential alternatives.

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